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Privacy Policy

Amergo Solutions is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website (www.amergosolutions.com) or purchase our products and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, shipping and billing addresses, and payment details provided during order placement or consultation requests.

  • Professional & Product Information:
    Prescription details, working distance, declination angle, clinic/hospital name, and other information required for customized loupes or related products.

  • Technical Information:
    IP address, browser type, operating system, device information, and browsing activity on our website.

  • Communications:
    Messages or inquiries you send via forms, chat, email, or phone.

Your information is used to:

  • Process and fulfill orders, including custom manufacturing and delivery.
  • Communicate order updates, promotions (if opted-in), and service information.
  • Personalize your shopping experience and recommend relevant products.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and fraud-prevention requirements.

We do not sell or rent your personal information.
We may share your data only with:

  • Trusted third-party providers (e.g., payment processors, shipping services) to complete transactions and deliver products.

  • Brand partners (e.g., ExamVision, OXO Technology) to process custom product orders or warranty services.

  • Authorities or regulators when required to comply with applicable laws.

We use cookies and similar tracking tools to:

  • Enhance website performance and user experience.
  • Analyze site traffic and trends to improve our services.
  • Offer personalized recommendations and promotions.

You can disable or manage cookies in your browser settings; however, some site features may not function properly.

We use industry-standard measures, including SSL encryption and secure payment gateways, to protect your personal information.
Despite these efforts, no data transmission or storage system can be guaranteed 100% secure.

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data, subject to legal obligations.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at info@amergosolutions.com.

If you apply for a student or academic discount, you may be required to provide valid proof of enrollment or affiliation.
Such data will be used solely for discount verification and will not be shared beyond the verification process.

Our website may link to third-party sites such as ExamVision.com for product customization.
We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies.

Our website and services are intended for users aged 18 and above.
We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it promptly.

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Your continued use of our website or services constitutes acceptance of the revised policy.

For questions or concerns about this Privacy Policy, please contact:

📧 Email: info@amergosolutions.com
📞 Phone: +1 (934) 204-6237