Shipping & Delivery Policy
If you have any questions or concerns about this Shipping & Delivery Policy, please contact us
Delivery Timeline
Standard delivery is estimated at 2–3 months from the date the customer completes and submits all required documents. Additional time may be required for shipping and customs clearance, which are outside the company’s control.
Customer Responsibility
Customers are solely responsible for ensuring the accuracy and completeness of all personal information provided in the TTL form. The company shall not be held liable for errors resulting from inaccurate or incomplete information supplied by the customer.
Student Orders – Shipping & Return Policy
A fixed shipping charge of $100 applies to all student orders, regardless of destination.
Students are entitled to a return and refund within 14 calendar days of delivery, provided the product is unused, in its original condition, and returned with all packaging and accessories.
For all approved student returns, the $100 shipping charge is non-refundable and will be deducted from the refund amount.
Refunds will not be issued for damaged, used, or incomplete student returns.